Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.
During periods of particularly high demand or promotional periods, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Costs & Delivery Times
Switzerland
- Standard shipping: CHF 7.90
- Free shipping on orders over CHF 50
- Estimated delivery time: 3–5 business days
European Union (EU)
- Standard shipping: CHF 14.90
- Free shipping on orders over CHF 150
- Estimated delivery time: 5–10 business days
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
Please note that it may take up to 24 hours for the tracking information to be updated.
Customs, Import Taxes & Duties
Orders shipped to the European Union may be subject to customs duties, import taxes, or other charges, depending on the regulations of the destination country.
Any additional charges are the responsibility of the customer and are not included in our shipping fees.
LALORI is not responsible for delays caused by customs clearance.
Lost or Delayed Shipments
If your order does not arrive within the estimated delivery timeframe, please contact us at laloriswim@outlook.com.
We will do our best to assist you in tracking your order.